So how do I prove a 6 year old bill was paid when I turned on the new service a year later. Your cutting my service after sending a 6 year old bill today and I have surgery on Monday morning and I am unable to defend my self and or prove otherwise before you are scheduled to cut my service off. I have direct tv for the last 4 years and could not have gotten service without paying the old bill. I am a single mom with limited funds and can't afford to pay twice and I will not be in any condition to conduct business for several days/week (s) due to a lengthy recovery time. I live in the country and now will have to sit at home with no tv while I am recooperating.
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