Usacomplaints.com » Shops, Products, Services » Complaint / Review: Directv - Wrong Box and Bills Arriving After Service Turned Off. #410747

Complaint / Review
Directv
Wrong Box and Bills Arriving After Service Turned Off

I only had Direct TV for about 3 to 4 months. We got the wrong box, then had to pay for the correct box. After paying for it, when they didn't find the box that their installer took with them, they tried to charge me another 400 on my bill.

They had overcharges on my bill, and we could never catch up. Talking about one month in advance, they were sending us a bill every 2 weeks. Now that it is turned off, the internet bill is still saying we're connected and we owe 700, but our service was turned off in NOV. It's January, about to be February, and they sent us a box to send their stuff back, but they won't accept a phone call about my past bill. I wouldn't tell anybody to go to them.



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