Be warned. If you choose to install DirecTV, be prepared to keep hard copies of your bills and receipts for payment for at least 3 years.
I had service with DirecTV for years with no problems. However, when I disconnected my service, I paid my final bill. However, they have continued to sporadically sent bills for different amounts. They state that I missed payments before I disconnected—from 2 and 3 years ago. I did not miss those payments, if I had missed payments they would have been reflected in my current balance over the last 2 years.
I have paid my "final bill" three times. Since I don't have receipts from 2 and 3 years ago, I have no way to prove that I've already paid the bill.
The Fair Credit Act gives creditors a 3 year statute of limitations on collections, so be sure to save your bills and receipts. I have never had this problem with any other cable company. But, I will start saving my receipts for more than a year and I will NEVER USE DIRECTV again.
0 comments