Complaint / Review
Norwegian Cruise Lines
Refund ripoff

If you cancel your cruise on the horrendous Pride of Aloha, don't think you're going to get your deposit back in the the "three to four weeks" stated in the Terms and Conditions. I have been waiting over eight weeks so far. They say my reservation is "UNDER PENALTY" despite the fact that they received my cancellation letter 97 DAYS prior to departure date. Penalties are supposed to apply no sooner than 59 days on most cruises, 90 days for holiday/special event cruises.