Usacomplaints.com » Traveling & Tourism » Complaint / Review: Norwegian Cruise Line - Ripoff Hidden fees, port cancellations. #162139

Complaint / Review
Norwegian Cruise Line
Ripoff Hidden fees, port cancellations

We booked a cruise on Norwegian (rip-off) Cruise Line on March 8th for a departure our of Houston on April 8th. On April 5th we received an email from the cruise line that one of the ports was cancelled and that if I wanted to cancel the reservation I need to contact them by 3:00pm central the next day to avoid any penalties.

When I contacted the and asked if they were going to adjust the cost of the cruise to reflect the port cancellation I was told no. They said let's could cancel the cruise. Let's get real! Less than 3 days before the cruise leaves. Keep in mind we had both already schedule time off of work, made arrangements to take care of the kids/dog, etc. Etc.

Keep in mind also as of today 04/06. They still show on the literary all the ports. Bait and Switch


Offender: Norwegian Cruise Line

Country: USA   State: Florida   City: Miami
Address: 7665 Corporate Center Dr
Phone: 8666251164

Category: Traveling & Tourism

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