Usacomplaints.com » Traveling & Tourism » Complaint / Review: Travel Services - Northwest Travel Services Hawaii Vacation Scam. #717535

Complaint / Review
Travel Services
Northwest Travel Services Hawaii Vacation Scam

An ad ran in our local paper classified that read: 2 Roundtrip Airfares to Hawaii $199.00 Each Leave Houston.

The $199.00 is a LIE! With tax, I wrote a check for $430.00 payable to Delta Airlines. Heres the problemthe $199.00 should have read $599.00 each, after the airlines adds all their fees to it. I was originally told that I could stay in Hawaii for 3 nights and stay at any hotel; however, after they received my money, I was mailed the literature that stated that I have to stay a minimum of 7 nights and can only choose from 3 hotels. Called Delta and they have no record of ever receiving the check. The company that sold me the tickets took the funds directly out of my checking account via an electronic transfer. The man that sold me the tickets was David Bennett who worked for Travel Services/Northwest Travel Services located in Gulfport, MS. When I purchased the tickets, Mr. Bennett said if I had any questions in the future to feel free to call him any time. He never once told me that this purchase was nonrefundable. I left him messages every day for a month and he never returned my phone call. A month later, I called and talked to Art Thomas who said hed see what he could do in refunding my money and I never heard from him again. I have found out that this company is not BBB approved. So, dont get ripped off as I did. Do your traveling with a travel agency that is BBB approved and NEVER do business with Travel Services or Northwest Travel Services located in Gulfport, MS. They are a SCAM!!!


Offender: Travel Services

Country: USA   State: Mississippi   City: Gulfport
Address: 45 Hardy Ct
Phone: 8005187293

Category: Traveling & Tourism

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