I made the mistake of purchasing airline tickets on Orbitz site. The tickets were over $800.00 on Delta airlines. At no time did the site reveal that the tickets were non-refundable, in fact I went to the terms portion of the site with regards to my tickets and it said "not available". I wanted to cancel the tickets because I had changed my travel plans, it was only then I found out that the tickets were non - refunable.
This site is sponsored by Delta and a few other airlines, so when you get on the site they push Delta flights. When you try to cancel there is no way of doing so on the site but they give you an 888 number I tried for 4 days and it rang busy for over an hour, until I just gave up trying to reach them.
After several E-Mails, I was then told my tickets were un-refundable, and that I could have a year credit on the tickets, of course, there would also be a penalty if I would rebook any other flight within the year.
In this unfortunate time when the airlines are claiming they need to be helped by the Federal Government, they still sponser travel sites which they control, which do nothing but rip off their customers. Stay away from this site it is controlled by Delta, I personally am going to seek legal help to get my money back. No one in these times needs this.
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