Usacomplaints.com » Traveling & Tourism » Complaint / Review: Econo Lodge - Discriminatioon & Refund Policy. #499426

Complaint / Review
Econo Lodge
Discriminatioon & Refund Policy

Our child went down to university this season and that I reached this econo lodge in the Marion Illinois, area to remain. Other resorts were reserved for this weekend. The concerns were created just before my appearance. After I came there is no team readily available for the first 4-6 moments while waiting to check on in at the front end table. The reception and top desk places weren't clear. I rung a beell for help which was about the top table. A lady worker found the leading table without any excitement as though she was disturbed from anything more very important to examining in visitors. I talked the the clerk and he or she never replied. I subsequently requested would be the areas washed and described the uncleanliness of the reception area. The clerk completely ignored me. I subsequently requested was a double-bed available rather than the 1 master mattress only choice. The clerk quickly mentioned I'd no reservation of course if therefore, no chnages could be created. I began to display existing evidence of my online reservation and observed the misspelling of my lastname.in addtion, I experimented with clarify I had been informed a double-bed was a choice if readily available for the exact same price. The clerk overtalked me and explained don't place near her encounter after I was just attempting to display her my document content of the reservation. After I requested the work exactly why is she therefore rude, she stromed aside and introduced a man towards the table declaring you can't remain below. I expected to get a manager and he explained he was the boss & the woman was the overall manager. He then began to shout "Find your dark faggot ass out-of below!" I had been surprised. We started to claim backwards and forwards when I required a contact range to get a corporate workplace. I required a reimbursement since I have was declined like a visitor. The male work reported I'm not providing you with something and certainly will black-list one to remain in the region. Our cousin began to report that which was occurring on her mobile phone. The male worker subsequently mentioned easily didn't abandon he'll contact the poice and state I hjad a weapon and there to rob him. I inspired the authorities be named. While Official Hillard came he strolled towards the back and shut the doorway using the male worker. Law enforcement officer requested my cousin and that I to depart because the supervisor (male worker) didn't need us there. I described what occurred and requested the official to examine the survellince videos. Work mentioned the videos are simply a theft deterrant and nothing documented. I subsequently confirmed our saving and also the official mentioned this can be a municipal issue—and wouldn't perform a police statement. Once we quit the place I observed work and workers giggling and also the official was handed a pop. There is another official from the title T Mahan which was really skilled and inspired us to record this for their corporate workplace. He also mentiuoned this isn't the very first time anything occur to a visitor only at that ssame area. I'm therefore disrupt how me and my loved ones was handled. I reuqest a return becuase it had been not my option to depart, consequently used to do not breech the contract. Our name is Greg along with a contact range for me personally is (773) 405-0499 and that I could be happy to-go in additional information.


Offender: Econo Lodge

Country: USA   State: Illinois   City: Marion

Category: Traveling & Tourism

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