Usacomplaints.com » Traveling & Tourism » Complaint / Review: AmeriSuites Vacation Club At Calypso Cay Resort - Amerisuites Vacation Club Calypso Cay Resort rip off sold me a vacation package for $598USD then when booking dates wanted another $577USD for admin fees for 3 travellrs on the Bahamas Cruise Orlando Florido. #350181

Complaint / Review
AmeriSuites Vacation Club At Calypso Cay Resort
Amerisuites Vacation Club Calypso Cay Resort rip off sold me a vacation package for $598USD then when booking dates wanted another $577USD for admin fees for 3 travellrs on the Bahamas Cruise Orlando Florido

On the 15th of August I was on the internet next thing I see flashing on my computer screen is I've won a holiday to Orlando, 6 days, Ft Lauderdale, 3 days, Daytona Beach 3 days, and a Cruise to the Bahamas for 3 days and 2 tickets to Disneyland. All this was for an amount of $598USD and I have 60 seconds to call the number on my screen.

I thought this was too good to be true I phoned this number and spoke to a person called Nadira then a Damian, was told the holiday included a 90 minute presentation of time share. Was given all the information sounded pretty good, stupid me I gave my credit card number and paid the $598 didn't think twice.

I was told the package was valid for 18 months from date of purchase and I had 30 days to cancel and get a refund if I changed my mind. I didn't get the package/gift certificate until 30th of October 10 weeks later. I asked for a refund but was told it was too late to cancel.

Anyway I didn't investigate any further, after the 18 months I asked for an extension of 12 months, was asked to fill out an authorisation to debit $99USD from my credit card which I did. I left it for another 12 months then asked to extend it again, paid another $99 extension fee, now it was valid to March.

I was ready to book my holiday I emailed a Carol Adames from Customer Service and asked if there was accommodation available from 2/6/08 she emailed me back and said the Crusie Admin Fees of $577 would have to be paid first and if I wanted I could upgrade the accomodation in Orlando for another $200USD, she sent me the forms so I could authorise the charge to my credit card, that's when I got suspicious.

I searched this so called holiday and came across this website rippoff I couldn't believe my eyes everybody was saying this is a scam/fraud. I was so upset, I felt like a fool.

I don't know what to do, should I email this Carol from Calypso Cay Resort and ask her what the hell is going on. How can I get a refund of my money $798USD almost $1200AUST.

I found it really hard to believe it was a scam till I read all the reports on this Calypso Cay Resort because all along I was emailing this Carol and she was replying to all my emails and I never got suspicious.

How can I get my money back because it's been so long (3 years)?

If anyone has had the same thing happen to them please post a message.

Nancy
Auburn New South Wales
Australia


Offender: AmeriSuites Vacation Club At Calypso Cay Resort

Country: USA   State: Florida   City: KISSIMMEE
Address: 2921A Vineland Road
Phone: 18008241533

Category: Traveling & Tourism

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