I got a Multi-Vacation Extravaganza certificate from Perfect Travel Promotions and was originally very excited about the trip, so I sent in my $50 refundable deposit and trying to make a reservation using the 3 days 2 nights portion of the certificate. Upon making the reservation, the reservation agent told me that somehow their hotel supplier cannot accomodate my reservation request at all. I became skeptical about the validity of their certificates and requested for a refund of my deposit, instead of getting my deposit back, they send me another certificate offering more packages to compensate the fact that I could not be accomodated by using their 3 day 2 night portion of the Multi-Vacation certificate. So I thought to gave them a last chance by choosing a package among those they offered.
When I try to make the reservation again based on the new 4 day 3 night package they offered, the reservation agent told me again that I must wait and they cannot make reservation for me at the time but she could not tell me until when will I be notified that I could start the reservation process.
I felt completely disappointed at their service and what they had described in the certificate that I requested the return of my $50 refundable deposit in early Dec. The reservation agent replied back and told me that my request of refund is forwarded to their accounting department and a check will be issued in 30 days.
Well. On Jan 31st I requested again and was picked up by another agent and told me the check will be issued in 30 days. Not seeing my refund check in the mail at all, I emailed and called them end of Feb, March and April, still no refund check. Now it's May of 6 months since I requested the refund and I still don't see the refund check they had promised to return half year earlier. At this point, I realized that they are a complete scam and once you issue them a deposit, don't ever expect to get it back.
So travelers out there, be very aware of these certificates and who you got them from. Since then, I have come to realized that these certificates are sold at ebay and several other places such as
Http://www.paradisevacationforyou.com http://www.vacationgetawayincentives.com http://www.touramericavacations.com
In addition, travelers out there, beaware of the fine lines on those certificates. Many certificates such as their Royal Caribbean Luxury Cruise for Two etc may not be such a good deal after given the amount of processing fee/inflated port taxes you have to pay. You are better off booking directly with expedia than going through the trouble of booking with these agencies which either offer you a package at the same price that you could have booked yourself through expedia or going through hell a lot of trouble to find $20 bucks discount or even worst (paying at higher prices than direct booking)
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