Hello,
I too feel for the Ramada Dream Vacations scam. I unfortunately did not check out this web site before calling them and booking my vacation. After I found this site, I called them and told them that I wanted a refund immediately. They of course, refused, BUT, told me that my whole FAMILY could now go for the original price that they quoted me for one person. I told them I didn't want a vacation, just a refund and wanted to talk to the President of the company. He of course, was unavailable.
After being transferred around 3 times I hung up. THEY EVEN CALLED ME BACK, trying to get me to agree to letting my whole family go and to offer further vacation packages, I told them that I was recording their telephone conversation, as when you call they say that this call may be recorded or monitored. They didn't like the fact that they were being tape recorded. I finally ended up hanging up on them when they STILL refused to issue me a refund or to let me talk to a supervisor. I did what a girl on this web site had done, I wrote a letter to the Florida Department of Agriculture and Consumer Service, Attention: Charles Bronson, Commissioner in Tallahassee Florida phone 1-800- HELP-FLA website address www.helpfla.com, I also wrote a letter to the Attorney General's Office in Florida, and then attached the two of these and wrote to the president of Ramada Plaza Resorts.
Within ONE month, I recieved confirmation that my complaint was being taken care of by the Department of Agriculture and Consumer Services and TWO days after I received that letter, I got a letter from Ramada Plaza Resorts, apologizing for any convenience that I had experienced and that they had refunded my credit card for the full amount.
I called my credit card company to confirm this, and sure enough they did issue me a full refund. The day they refused my refund, I cancelled my credit card as I was afraid that they would put on further charges, and recieved a new card. They are a bunch of lying you know what's. Unfortunately, I have been taught a very valuable lesson.
If something looks to good to be true, it usually is and never never never give your credit card to anyone that is demanding it right away or you'll lose your chance at this fabulous offer. To the person who wrote to this web site about how she got her refund, a great big fat THANK YOU goes out to you.
A lesson learned in Ontario, Canada
Fred
Goulais River, Ontario, Prince Edward Island
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