This is a TRAVEL ALERT concerning Greyhound Bus Lines...
Anyone using Greyhound Bus Lines to travel over the holidays need to be extremely cautious and carry extra money (preferably plastic) to cover Greyhounds mistakes in printing out their tickets. There has been several
confirmed incidents in which the tickets customers received only covered travel to the last transfer point rather than to their actual destination.in each case in has fallen on the customer to make other travel arrangements to complete their trip or BUY FROM greyhound an extra ticket to complete their trip. At times these extra tickets due to being bought on the spot cost as much as the original tickets.
Two customers out of Freer Texas were offered reimbursement after the fact by the agents there, but customer support for greyhound itself has been totally useless, time consuming and expensive in these matters.
Human Rights USA advices using other forms of transportation whenever possible for the duration of 2007...
IF YOU MUST USE greyhound, check your tickets carefully as soon as they are handed to you. Be EXTRA careful if you have to pick up the actual tickets in route, and carry extra funds to cover GREYHOUNDS ERROR's...
Customer Service and Consumer Protection are alien concepts at greyhound.
Lee Woodard
Human Rights USA
This advisory to be posted on all our sites as well as all members public access sites...
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