On Sunday April 16 we were in San Fransisco because I was to go to the VA Hospital for Heart surgery. WE stopped to a get a room for mywife and 11 year old daughter at the Days Inn on Sloat Ave. I went in and was informed that there was a room avalible was asked by the gentleman how many people would be Staying, and I replyed that there would be two people staying and that I would be staying at the VA Hospital.
He just assumed that it would be my wife and myself, I did not mention 11 year old, because he did not ask. I just said two people. This manager was from the very begining very rude, saying that my wife would have to come in there and read a posted notice that said if you smoke in a non smoking room he would charge us $400 for the room for a cleaning fee, throw you out of the motel, and call the "cops".
I stated that my wife does not smoke and
he yelled and insisted that she had to read the notice. After paying for the room, parking came next. We new that parking would be an issue, because the size of our truck and parking spaces are more accomidating to smaller vehicles.
My wife had drove down to lower level to parking area and had started to park, manager instructed her to move to another space, and at this time he seen our daughter and told my wife that I had lied to her about the "baby".
My wife replied that she was 11 not a baby and he at that time said that he needed to issue us a new room because he placed "babies" on the first floor which we can understand. (I at the time was parkin in space he instructed us to park in) At this point he began getting extremely beligerant with my wife, calling me a "liar" because I did not inform him of the "Baby" and there was going to be 3 people in the room. My wife then tried to explain that I was going to the hospital to check in after we had finished with the room. He then instructed me that we could no longer stay in the hotel, to come back upstairs and he would refund our money. While getting our refund in the office he conitnued to call me a liar, and informed me that he had an award for how he ran his motel.
My wife and myself are hard working, upstanding people and I feel his whole behavior was outragous and very offensive, and added to my stress level, him knowing I was there to have heart surgery. We have never been evicted from anywhere for any reason, we tried to explain to him for the misunderstantings, never raised our voices, when told to leave, we complied without any argument. Where he continued to yell and call me names.
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