British Airways had a huge sale. As a very poor graduate student, I bought a ticket to do my research for my dissertation. I booked the wrong date. As a result I attempted to change the date.
I make 6$ an hour, so a 700$ ticket is very expensive to me. British Airways will not move the date, refund even part of my ticket, let me use the return portion of the ticket, or allow me to pay to change any part of the entire ticket.
If the airlines are in such bad shape then how can they afford such horrible customer service. I would be more than willing to pay whatever fee they wanted for the change. I would be willing to cancel the ticket.
Needless to say I have to decide to either skip my sisters graduation or take the flight. One will leave me alienated from my family and the other will leave me completely broke with no reasearch and possibily getting kicked out of school.
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