Last week I booked a long haul flight with British Airways. It wasn't just any old flight, but a journey which holds particular significance. Imagine my "surprise" when the flight was confirmed with the following booking reference - plastered in bold Capital letters across all my ...
BA sent highly offensive booking reference, bound to cause embarrassment, and has not answered written complaints in last 6 days. ...
I arranged two seats through the British Airways site. Sadly I'd to cancel among the seats and so I named within twenty four hours to stop. The client support consultant explained he could not do something since the program was down. I called back later simply to be informed I had been away from ...
I tried to book a flight LHR to EDI for my daughter (a regular occurence) via the BA website. When it came to payment, the system came back with 'internet connection lost'. I tried to book again with the same result so I left it, intending to do the booking next day at work. When I got to work ...
During the December big freeze, BA asked us online to cancel or reschedule our flight to the US in order not to add to the chaos. We canceled and re-booked with another airline. For technical reasons, our cancellation had not gone through correctly. Requests to BA customer relations and complaint ...
I have been offered a promotional Chase British Airways card wit 100000 miles applied to the executive club which was advertised as enough for 2 free round trip tickets to Europe. I have satisfied the conditions and got 100000 miles. However when i tried to use it for a trip to Madrid i was hit ...