Usacomplaints.com » Traveling & Tourism » Complaint / Review: Us Airways - Travelocity - Ripoff air plane ticket name change nightmare on us airways and travelocity. #151461

Complaint / Review
Us Airways - Travelocity
Ripoff air plane ticket name change nightmare on us airways and travelocity

I have given up. I booked a ticket for my brother in law's girlfriend, Youa Vang, but I booked it as Youa Her in error. I made the reservation on Travelocity on Sunday, Jan 15, and was informed of the error on January 17. I called Travelocity on Jan. 17 and was informed that it was too late for the change. Travelocity needed 24 hours notice to make a name change (Monday was a holiday-MLK). Therefore, I called US Airways, and the nightmare begins. I have spoken to them 5 times now. Some reps say that I can use the ticket and that they put a note on the ticket about the name error. Other reps say that I can't use the tickets at all. So I have decided to cancel the ticket, but the canceled ticket can only be reissued for Youa Her. Therefore, I have to go find a Youa Her out there in the world Please help me! I have had a nightmare getting the right answers! No one seems to know. Her flight is on Feb. 5 and I will probably cancel tomorrow. Thank you!


Offender: Us Airways - Travelocity

Country: USA   State: Wisconsin   City: APPLETON
Address: USAIRWAYS. COM

Category: Traveling & Tourism

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