I will never again use Orbitz! Very poor customer service and company structure.
Had to cancel package trip in April, since I booked another trip to Europe with my credit payed a lot in cancelation fees and I am still getting e mails with my original trip from April.
They don't seem to know what they are doing. Not to mention 2 hours 54 minutes on the phone with polite but condescending agent from Philipnines. I guess Us work force is too expansive. A lot of hustle, it would have been easier to book direct! Like I said never again I hope they go under!
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