In December we booked a flight. We had to change travel days. Called Orbitz. Rep told us that the best way was to cancel and buy a new ticket because the credit could not be processed immediately. Rep cancelled old ticket. Had me purchase a new ticket using my credit card. Credit card charged for ...
Never book a flight with Orbitz!!! 1 day before our trip I tried to print out my boarding pass and they lost my reservation for both flights but had my kids & mother's. Told me that it wasn't their fault. Hung up on me then when I called back and spoke with "Tracy" from their ...
I booked a round trip flight from Detroit to Ft. Lauderdale last week for my wife and myself. Orbitz booked an incorrect return flight time: The flight details follow: Departure date - March 21st - 7:25 am. Booked OK on flight 1604. Return date - March 23rd - requested return time - 5:40 pm from ...
Frontier Airlines failed us badly with the flight, which I booked through Orbitz. I spent 3 hours on the phone with customer support, and instead of standing by their customer, Orbitz customer support offered me a $25 voucher. When I told them that it was ridiculous, the manager offered me a $30 ...
Booked a flight from LA to DC 3 months in advance - purposely choosing the red-eye flight to maximize time spent with my recently engaged friend in LA. Apparently a few days after I booked, the airline cancelled the flight and re-booked me on another one - 8 hours earlier (basically eliminating an ...
We booked a trip online with Cheap Tickets for $2916. We ended up calling customer service for help, and the trip then became over $3200. When I questioned why the price went up, I was given the runaround about how Cheap Tickets and Orbitz were sister companies. I told the man I wanted to cancel ...