I called attuverse customer care about $100 reward that a manager of att center at Roland Height, CA, had promised me when he asked me to switch from DSL att to Uverse internet. After this customer rep. Checked out everything that I told her she had to consult with her supervisor and told me that she will email me about their decision. She never contacted me back.
My acct # is 105135349 and I called on 4/6. I have been a value customer for many years and was planning to get additional services but with this negative experience I will have to think about it. I hope the manager of customer care department will read this complaint and show me how will they take care of the customer.
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