Usacomplaints.com » Telecommunications » Complaint / Review: AT&T - Difficult Equipment Return. #638807

Complaint / Review
AT&T
Difficult Equipment Return

I requested highspeed web from AT&T Uverse at the finish of November. I ended installing AT&T internet 1 business-day after configuring it. Within 2 times of termination, I obtained the equipment for installment - which price over $100.00 and that we was informed I'd get a $75.00 credit for.

I shipped the equipment back again to AT&T via their closed return brands. Though I've had substantial expertise delivery through numerous companies these brands were ACUTELY uninformative regarding the provider and that I noticed no following information. I slipped the bundle down at my local postoffice to a realtor plus they likewise couldn't inform it had been not for them. I obtained a statement for 105.10 in Jan and named Uverse payment assistance and was informed they'd not obtained the return and that I could be held accountable for it when they didn't obtain it. I had been also informed they offer solely with advantages for delivery - it was UNCLEAR about the tag. I've noticed other evaluations stating that despite the following data, individuals are still being held accountable for that quantity of the equipment delivered to AT&T. These methods appear to be an excellent method for AT&T to create a little bit of additional income off their clients who stop, AT&T ought to be mindful that they're offending their clients aswell.

Watch out for checking for this support which demands one to buy equipment overall. It appears tome that AT&T gets difficult with results aswell. On the basis of the delivery labels I obtained, I actually donot think they desired the gear delivered for them. It appears they'd favour their client about the catch for that quantity of the "delivered" equipment than really getting hired back.


Offender: AT&T

Country: USA   State: Illinois   City: Carol

Category: Telecommunications

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