We have been without phone service in our bedroom since December 5th because AT&T in their infinate wisdom cannot get it together enough to get you connected to the right person who can help you. When you ask for a supervisor you get put on hold for up to one hour I'm sure so you will quit trying. I decided not to quit one day and spent 3 hours on the phone with these Yahoo's. Nobody at the phone service department had the brains enough to help us out and to this day we remain out of service in our bedroom which we pay for monthly like a good customer. My wife is disabled and uses the bedroom as sort of her office and she has been without for quite some time not to mention God forbid something should happen to her while she is in the bedroom and she cannot dial out.
I'm sure AT&T has great lawyers however some day the little guy is going to win and I hope they wipe them out of business.
Looks like we will be calling Verizon and hope for the best.
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