Usacomplaints.com » Traveling & Tourism » Complaint / Review: Westgate Resorts - In Orlando After you see your villa and sign deed The apt you signed for is not the one they showed you surprise!. #91536

Complaint / Review
Westgate Resorts
In Orlando After you see your villa and sign deed The apt you signed for is not the one they showed you surprise!

I was given a tour. I got the one bedroom with jacussi. The year after I upgraded to a two bedroom with jacussi. (That is after the sales person by the name of Andrea Kormos showed the apt to me.) The 2nd year I stayed in my 2 bedroom with jacussi. The 3rd year I let a family used my 2 bedroom with jacussi.

Now this year I go on vacation and I get a 2 bedroom without a jacussi. I questioned the situation to the sales persons that attended me. (3 of them and no one can answer.) For 2 hours they were trying for me to upgrade to a four bedroom with jacussi. I told them that I had purchased a 2 bedroom with jacussi. That Andrea Kormos was my sales person, And that's what she showed me on the little tour she gave me at the time. But guess what? She no longer works there.

My deed says D-2 Wich is a 2 bedroom without a jacussi. Now I am stuck. When I asked them how come the past 3 years I was put into a 2 bedroom with a jacussi they never told me that I didn't belong there. They said I just got lucky. No one seems to be able to help me. Please when you sign that deed. Check the room that they put on the deed. It may not be what you will be paying for. Tell them that you want to see the room.


Offender: Westgate Resorts

Country: USA   State: Florida   City: Orlando
Address: 2801 Professional Parkway
Phone: 4073551000

Category: Traveling & Tourism

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