I paid for a 5 year service only to have it deactivated after 1 year. When I contacted the Tech support all I got was a run around. They said it would be reactivated after 24 hr period but it never was. I have also been locked out from my account with them and even their agents say they can't get in either. I have been told their engineers are working on the problem. As I have spoken to about 6 different agents but never getting to any above the second level of service and non of these has done anything other that to tell me to check back from time to time and see if it has been fixed. The product support is horrendous. These AGENTS lie and mislead you into thinking something is being done when in fact nothing is being done at all. There is no way to contact them beyond the chat line and they are no help at all. This is a Scam Pure and Simple!"BAIT & SWITCH".
Don't Fall for this!!!
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