I have used the mj for almost 2 yrs, When I first purchased it there was no customer support chat like there is now. Apparently there have been several different versions of the product made. I had good and bad days using the mj and it became a hassle to use the first year of service. Support chat came online but I still was having alot of problems with a reliable phone. I purchased another year of service and the mj stopped working completely. After many hours with support chat i finally convinced support to send me a new mj. Now IT WORKS and Im able to use it almost like it was my old bellsouth phone. First year it wasnt good but with the new version I have no problems and like the service
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