Holy crap! This company should not be in business with their horrendous customer service and straight out lies they tell. I tried to add minutes to my account before my current minutes expired, but their website was having technical difficulties. I tried calling them as well a number of times, and the same issue occurred. More technical difficulties. After repeated calls, I got a rep on the line to add minutes to my account and was told they'd reinstated my minutes dropped, since by now they had expired. It took another 3 calls to before they accurately credited my account. Once my minutes expire next year, I'll never use this company again. I highly recommend you do no use T-Mobile!!!
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