Omg!!! I named fourteen days before to possess my home disconnected, but maintain my fios (web) link. They said not a problem. And, that I'd obtain a final statement that'll possess the credit in the home company. Effectively fourteen days later, no ultimate statement, plus they disconnected my fios service. I named three-times, onetime on-hold for 3-hours, the Next time-on store for just two-time. The 3rd period I requested to consult with a supervisor. Understand this, I'd to depart my return quantity since that division choose to go house for that evening previously. While I informed the repetition that I Have been on-hold for 3 hours, she believed to proceed a mind and remove that point. She set me on-hold to obtain the supervisor of the division that I'd have to consult with and returned about the telephone to inform me the division choose to go house for that evening. It was at4:52 pm Florida occasion. I suppose they abandon calls on hold after which keep for that evening. No body actually returns to express they have not forgotten you. Since, actually they did. They forgot about you, nor care if you should be a satifised client. I'll never use Verizon Wireless, Verizon Television, Verizon Telephone.
May I would recommend to all you Verizon clients that you simply do what I did so and purchase OOMA. Www.ooma.com
Ooma support is wholly free and works off the web (DSL/Broadband, etc.). Verizon doesn't deserve some of our company, of course if you are able to consider your business elsewhere I'd and that I did with Ooma.
The corporation offers the what I believe may be the toughest customer support on the planet. They're truly that poor.
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