Here you go Verizon! I'm a new customer, just sign in for the three FIOS services. The installator comes to my door...
Verizon: Hello, where can I park.
I: You can use one of the Visitor parking spots... Oh, they are full. Well you can put out your orange cones and park where you wish.
Verizon: I can't work like this.
And he left. I called customer service and after navigating the wonderful world of computer answering loops, got put on hold for about 10 minutes.
Verizon: How can I help you... I explained.
Verizon: Can I put you on hold while I get with dispatch?
I: What is the number just in case we get disconnected.
Verizon: It is internal.
They put me on hold for another 7 minutes.
Verizon: You will need to ask one of your neighbors to move their car for the installer to park.
I Just laughed out loud.
I: Thank God I have 10 days to cancel this contract. Cancel it now.
Verizon: So you want to reschedule?
I: No, sir, I what to cancel the entire contract now. If that is how you treat a new customer that can still cancel the contract, I don't what to deal with Verizon.
Verizon: Is there anything else I can help you with?
I: Yes, please give me a cancellation confirmation number.
Verizon: You will need to call tomorrow for that.
I can't still believe it!!!
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