Usacomplaints.com » Telecommunications » Complaint / Review: Verizon Telephone Company - Unresolved billing/resolution / Deaceased Pasto. #338395

Complaint / Review
Verizon Telephone Company
Unresolved billing/resolution / Deaceased Pasto

1. Dsl requested by dead Pastor

2. Two figures related

3. Dsl never mounted or utilized - remove purchase 8/10/07 - Support never started for 484-1951, in

Error it had been switched on (without understanding) for 484-9119, per-service reprensentative Edward, we extended

To get payment for this error 3/3/08

4. On 3/4/08 - Spoke to Verizon's Supervisor Vicky

Christopher whom stated that the line would be turned off (484-1951) Credits would be back dated

And assured that this account would be settled -debt

Resolved per transaction to come ($565.19) cr#C8RM43543. Because second-level treatment happened (Boss) we definitely thought that

An expert handle could be future.

5.3/4/08 - Harvard Collection Agency (Tonya) was

Knowledgeable, and her demand was given by fax -1-800-295-5875 x2246. Per Tonya, the moment obtained an answer notice is likely to be delivered to the chapel. (many months later revise phone was designed to company 4-14-08, no quality completed)

- 7/9/08 - Rec-vd Letter new agency RPM - made contact, unreasonable and disrepectful behavior from service representatives and Supervision, not

Thinking about above information. 1-800-618-6705 -Ref#10721216.

-7/9/08 - named Harvard Selection - Service Representive, no further used (Tonya) Company

Reluctant to assist within this undertaking, except to express acct

Ripped by Verizon (what happened to V. Christopher/Verizon resolve?

7/15/08 Verizon - Mr. Johnson/Selections - No changes made final statement still-active in program

7/15/08 Verizon - DSL - Boss, Kathy Garcia

Can make connection with Vicky Christopher regarding

This problem.

7-22-08 - Verizon - Boss Financial Services

(Judy) shared issues about payment and conduct

Of debt collectors, her reaction was that (1) contact could be designed to RPM to stop calling (2)

Deliver back the supply, call 1800-567-6789 to acquire

A return tag.

8/13/08 - Verizon individuals approached, Ms Carol (monetary Svcs) Wanda Functions (DSL -Department)

- * Notice Breada monetary Support and Ms. Brown -Dsl

Were useful and skilled inside need to create whats happening with this particular substantial and regular experience. #202162532

To conclude Rev. Lorenzo Akins unfornately handed

On 11/08 - it's difficult for him to reply or be engaged within this problem. Your church family have

Attempted to get the bits of a scenario, where we discovered a container with gear, never employed - along with a notice obtained from the collection company. We believe

We've been individual and supportive, BUT WE'RE

Getting the run-around, and shady

Conversation from verizon, harvard selection - and rpm collectin companies.

OUR HANDS ARE TIED. Your congreation require your

Treatment. Contact# 757-484-8030 or by email.

Thanks ahead of time for several initiatives regarding this issue.


Offender: Verizon Telephone Company

Country: USA

Category: Telecommunications

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