I placed an order for a set of iron on 6/17. While on the website, an order number was immediately assigned. I waited a week before requesting shipping information and received a response that the order was delayed but would ship on or about 6/29.
Here we are over a week later and the company has failed to repond to two emails and one call to customer service. When I used their website to check order status, it stated that the order number assigned to the order was invalid. So three weeks after placing the order the company computer advises that the order number is invalid and both the order status and customer service branches refuse to respond to legitimate questions.
The one bright note in this horrible situation is they have not charged my credit card. That fact is of little solice with my golf season almost half over. Avoid this company if possible. If they are this nonresponsive before delivery of their product, can you imagine how responsive they would be following delivery if a problem occurred.
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