What a horrible scam. They design their site to make you think that you are buying from the primary seller (e.g., Ticketmaster), lie about the location of the seats and add a bunch of BS fees to double the cost. To top it all off, you receive an email stating that you'll receive a download notice before a given date, but don't deliver, by then, under the premise that they are avoiding scams. They are likely holding on to the tickets to see of they can get some sucker to pay more for the seats (my row and section were sold out after my purchase, but tickets were magically available at a 50% higher cost a couple days later).
I was a fool for not check closer. Please learn from my mistake.