Usacomplaints.com » Recreation & Entertainment » Complaint / Review: Ticketmaster - Van Halen Tickets Sold First to Cardholders, Scalpers Profit. #803683

Complaint / Review
Ticketmaster
Van Halen Tickets Sold First to Cardholders, Scalpers Profit

I was concerned even before tickets went on sale for Van Halen at Verizon Centre in DC because I saw that American Express already had tickets for sale, but you had to be a cardholder to purchase them. So I contacted Ticketmaster and asked if there would be any good seats left since American Express already had tickets for sale. I was told that American Express purchased a large bundle of tickets in advance and that there would still be tickets available in all sections. My brother-in-law recently got an American Express card just to purchase Coldplay tickets for the same reason, because he did not want to wait and not get tickets.

So today tickets went on sale at 10 A.M. The second it turned 10 A.M., I went on Ticketmaster.com. The only seats they had left were in the 400 section, which are the worst seats. If I had applied for an AX card, then I would have tickets now. This is holding customers hostage, making them apply for a card in order to get good seats for a concert. Every ticket scalping place out there already has tickets to this concert, and it is because they purchased them through American Express on Ticketmaster.com. It is beyond advertisement. It is beyond scalping tickets, because the tickets on these other sites are now triple the face value.



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