So, I emailed earlier in the day about an order I had placed on
Saturday that had never been fulfilled.
Out of curiosity more than anything, at 11AM today I ordered flowers
AGAIN from you. My own fault, I knew in the back of my mind I
shouldn't have done it.
Order numbers 97012585 & 97017442
What didn't get delivered today?
The flowers I ordered of course. What the hell are you guys running
here? Is this a scam? You can believe that I will be reporting this
to EVERY place I can leave a review. Not only is this the WORST
service I have ever received, it's by FAR the worst CUSTOMER service I
have received.
I am horrified at the people who answer your phones. With the first
girl, after I politely asked WHY they waited until after three to
inform me the order would not be delivered, she got very rude and HUNG
UP ON ME.
Today, the "After hours" consultant I spoke to could barely speak
English and I had to repeat myself fifteen times.
You had better believe I will follow this all the way up the chain of command.
Not to mention thats a real nice way to treat your military families.
Thanks a lot.
Please remove me from you "Blooms Rewards" club & refund that as well,
as it will be a cold day in hell before I ever order from you again.
Furthermore, I will make sure to post on every military support site I
can get my hands on how rude, unresponsive, and unreliable your
company is.
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