We recieved a notice (the entire park actully) that they were closing our mobile home park and it was bought by Saylor and Sons developing and they are going to build homes right where ours was sitting that we could not ever afford ($315 to $520 thousand dollar homes) The "New" owners were kind enough (if you want to say kind) to give us until October 1st to move our house out.
Well, it was now May. So we franctically went around looking for a new park since there was going to be 380 trailers needed new homes we knew there were not going to be many left. We were lucky and found a park in the vacinity and then we had to find a responable mobile home moving company to move our house. Well, the word was out and the companies were just swamped and so were their pockets. We called STI and they were so "helpful" on the "phone". We ended up selecting them.
They called us a day early and wanted to get started getting the mobile home ready to move. Of course after we paid them $1500 and that was only half of the fee. They came out and called us to tell us that we had a broken axle. So calling around we were able to get a welder out to repair it - of course the mobile home movers did not tell us the axle was wrapped up inside the frame and the house needed to be jacked up to rotate it out so the welder could weld it in place. We ended up calling STI and they told us to "drive" around the park look around for thier guys so they can jack-up the house (since they were not answering their cell phone humm..)
Well, after the third time around the park I called them again and she said I think there are over at the other park so I drive 15 mins to the other park and still nobody.in the meantime we were paying this welder $100 an hour and it's already been an hour and a half. Ended up that the office got the parks mixed up and they were much further away. The guy from STI showed up an hour later and he was so rude.
It is now 10:30 am and STI said the "house" would be on the road by 10:00 am, we do not see that happing anytime soon. They have not even cut the strapping or put the rear lights on (that we supplied) or disconnected the water or the piping or even connected the hitch! We helped them out and removed all the skirting and the deck! Finally at 5:00pm the house was actually moving!!! They got up to the front of the park and stopped! We turned around and asked if everything was ok? The driver smiled and said no we are taking a break. WHAT! He laughed and said it a law in Virginia you can't take a mobile home on the highway during rush hour!
OMGosh. I could not beleave what was coming out of his mouth. So, our house sat there til 6:30 pm. We got the house moved to the new park and it was going on 8:00 pm. We waited two days and they still did not come out to put in the plumbing of course my husband called them to find out why it was not done yet, than they showed up. They worked on it for two days and after the second day they left and we did not hear from them again and they never finished! My husband called STI again and they asked my husband to finish it for them!!! He told them no and that is what you got $3000 to do! They also, were responsible for moving our A/C unit and they did but put it on it's side. It ended up blowing up and it was only a 6 year old unit! Our house is now sinking in the middle because the footers are set wrong - do not use STI they ARE a ripoff!!!
Sarah
Virginia Beach, Virginia
U.S.A.
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