I ordered an Iris & Tulip bouquet on Feb 16th to be delivered Feb21st. Checked on their web status daily to see how the order was doing. The link to "order tracking" always took me to an UNKNOWN FedEx tracking with no status.
Called them the day before the delivery was supposed to occur. (Feb20th) Operator told me that there wouldn't be any tracking information until the flowers were in FedEx possession. It made somewhat sense so I hanged up and waited for the next day. (Delivery day)
So, on Feb21st I find out the order was never delivered. Called Customer Service again. The operator told me they had attempted to call me to tell me that they didn't have availability for the bouquet I ordered (Why do you sell items you don't have available?!) If this happens to you with ANY florist, ask for an immediate refund! I foolishly asked them to solve the problem.
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