Chadwicks received my return Oct 28. I noticed I am not the only one with this issue. I have actually gotten a "supervisor" several times after extremely long waits of 45 mins to an hour who assures me my refund will be definitely credited in 2 weeks. The last contact I made was with the company mid January again assuring me all refunds would be made by Jan 30. I called again Feb 13 - this time the message does tell you to email to [email protected]. I did that and I still have no refund.
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