I purchase merchandise ($166.98) from Chadwicks - it did not fit so I returned it within 30 days as required for refund. Here it is 7 months later and still no refund! I was sent a "merchandise credit" but Chadwicks has nothing that will fit at all! I want a refund not a credit. I called ...
I requested a set of pants in 14 high (with 35" inseam) on Nov. 30. The order was on backorder. On Jan. 6 the purchase was delivered. The pants were designated 14 high however they were too-short (31" inseam). I delivered the pants 24 hours later within the email carrier supplied by ...
I purchased a dress to wear to a wedding. It didn't look good on me, so I wanted to exchange it for alternate items. I filled out my paperwork and listed the items I would like for the exchange. I then mailed it priority mail and paid for delivery confirmation. I mailed my item on Feb. 10. USPS ...
Chadwicks received my return Oct 28. I noticed I am not the only one with this issue. I have actually gotten a "supervisor" several times after extremely long waits of 45 mins to an hour who assures me my refund will be definitely credited in 2 weeks. The last contact I made was with the ...
Complaint Type: Refund / Exchange Issues I would like a refund or exchange credit for the entire amount of merchandise I returned to Chadwick listed below ($144.97). Description of Complaint: I purchased shoes and suits from the online store of Chadwicks of Boston that were poor quality or did not ...
Do not buy from Chadwicks or Metrostyle! I ordered an item in early May and received an email on 5/25 saying the item was backordered so I called immediately and canceled the order. On 7/26 they charged my bank account $50 and sent the item. I called customer service and they acknowledged that it ...