Blocking of phone number if you want to change or cancel an order. This happened on two different phone numbers. I wanted to make sure it wasn, t my phone. ...
Customer service was lacking. The have promotion codes for their website. Although the promotion code used was valid and the discount electronically deducted by the website, a subsequent e-mail confirmation noted that the promotion code was not being honored and the the additional charges including ...
I ordered a White Leather Jacket and a Black Jump Suit which cost incuding Shipping and Handling $157,97 in May. My checks were cashed on May 15. I never received the goods but instead received a letter about August without date promising to resolve the matter within 45 - 60 days. I have written to ...
I purchased a dress to wear to a wedding. It didn't look good on me, so I wanted to exchange it for alternate items. I filled out my paperwork and listed the items I would like for the exchange. I then mailed it priority mail and paid for delivery confirmation. I mailed my item on Feb. 10. USPS ...
Chadwicks received my return Oct 28. I noticed I am not the only one with this issue. I have actually gotten a "supervisor" several times after extremely long waits of 45 mins to an hour who assures me my refund will be definitely credited in 2 weeks. The last contact I made was with the ...
Today's date is jan. 4. The letter below was written to metrostyle's ceo on december 5. I have still not received any response. This debacle is now 3 months old and still no refund. They ignore my e-mails, i cannot get thru on the phone, they have never given me my credit, yet they have the ...