Usacomplaints.com » Shops, Products, Services » Complaint / Review: DeJa Vu Jewelry - Rude Customer Service, Misleading Purchase. #789137

Complaint / Review
DeJa Vu Jewelry
Rude Customer Service, Misleading Purchase

While shopping for Christmas presents online, I ran across this website with an item I was searching for. It was a good price and the site seemed legit, so I ordered it. A few weeks after ordering it, I noticed I didn't remember receiving any email communications or anything from the seller. So I called him to inquire about the status.
He seemed irritated to even look up my purchase. After looking it up, he said he would have to check into it and call me back. A few hours later, I received an email from him stating that he goes through a third party for this item. This third party got backed up due to the holidays and has not shipped my order out yet. It went on to say that it would ship out next year due to them closing for the holidays.

First of all, this was a Christmas gift that is pointless after the holiday! Looking back at the website, it does not say anything of the sort. It actually says "in stock" which would lead me to believe that this is an actual store, and after receiving my payment would ship my item out in a reasonable amount of time.
I am deeply disappointed with this company. This is no way to do business and I certainly will never spend a dime here! Please take heed and look elsewhere before buying here!!!


Offender: DeJa Vu Jewelry

Country: USA   State: Florida   City: Coral Springs
Address: 1440 Coral Ridge Dr. Suite 352
Phone: 9542270505
Site:

Category: Shops, Products, Services

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