I ordered online for a present for Christmas a Jeep Soundbar. After trying to order online I ended up with 3 orders of the same item. After that was fixed, I was sent an email promising me a 10% discount and a 2nd day delivery due to the problem with not only the website ordering the item three times but because it would not accept my Visa Debit anytime I tried (even though they assured me it would) Christmas has come and gone and no soundbar.
After 3 emails (unanswered for a few days) asking how it was mailed and when to expect the item I get a standard email (See Below) saying it is not going to send me the Soundbar because although the website says there are 3 in stock apparently there are NONE in stock and won't be due to the supplier. Now for a refund, maybe ten days or more. They can't guarantee when I get it. I had to send a check at an extra cost to me so I could ensure the item would be shipped and recieved prior to the holiday.
They do not give a phone number to contact anyone and the live online help/support is never online, morning noon or night; no live online help. DO NOT USE THIS WEBSITE TO PURCHASE ITEMS
The comments for your order are...
HERE IS THE EMAIL THEY SENT ME!!!
Dear
OnSavings.com is sorry to inform you that we are unable to complete your order. The reason for this is: The supplier of the item you have purchased has failed to ship this order our in a timely matter. According to the supplier, the item ordered has not met production time.
Your payment method you used to purchase from us is _Check% (see below).
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