Sports Illustrated fraud, non-responsive, not fulfilling subscription charged to credit card 7 months ago. I ordered a subscription from SI online in Nov and they quickly charged my credit card.
As of today, May 20th not one issue has arrived. I've tried to call their cust serv # but I don't have a cust. # since I've never gotten an issue to get the my # off the label, therefore I am sent into automated operator neverland. I've emailed them 4 times inquiring why no magazines and the first time they told me they had an invalid address and the mags had been returned to them but now they had corrected it and we would receive the next issue and the subscription would be extended. That was in Jan.
The other 3 subsequent emails have only been answered w / a form reply giving me my complaint number and nothing else. I've given them the correct address in each email and they had it to bill my credit card but we still have not received a single issue! And they do not respond to emails and there is no way to call and speak to a human if you don't have a cust # (which requires a label from a magazine that we never got).
I'm on the verge of writing the president of Time/Warner and contacting my credit card company to see what they can/will do about refunding the $50 I paid in Nov. I'm furious—this is a huge ripoff and pain in the butt. This was for my son for Xmas and I feel terrible that he has YET to receive one of his Xmas gifts!!
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