Usacomplaints.com » Shops, Products, Services » Complaint / Review: Cullman electric cooperative - After returning from afghanistan this company charged me 1000.00 dollars to connect my power back on, the lady i spoke to was very rude and i mean very rude, why do they hire people like that. #731826

Complaint / Review
Cullman electric cooperative
After returning from afghanistan this company charged me 1000.00 dollars to connect my power back on, the lady i spoke to was very rude and i mean very rude, why do they hire people like that

In february i called the cullman electric co-op and spoke with a lady that seemed very nice, i explained to her that i was being deployed to afghanistan march 1 and needed my power disconnected. The lady stated that someone would be out that week to disconnect the power, i then asked if i would have to pay another deposit, and reconnect fee, she assured me that there would be no such charges and notify them when i retun and they would be right out to connect the power and basicly it would be just like the power was never cut off and no extra fees. I retuned after an injury around the first of july. I went to the cullman electric co-op to have my power restored. The lady at the front desk had me wait to see a lady in the back in her office, i have never been so humiliated in my life she looked at me like i was a nuisance and it was a bother for her to speak with me, this lady was totally rude to me i have no idea what this lady has against returning soldiers, i was treated with more respect by the enemy i told her goodmorning her reply was what can i do for you, no goodmorning back, on top of her rudeness, she then charged me a re-connect fee a deposit totaling 1000.00 dollars and that was the only way to get my power back on, after explaining the conversation i had with a different lady before i went to war, im still scratching my head, and i really used to think that the cullman elecrtic co-op was fair, i will never trust them, i wish i would have written the ladys name down, but i was so frustrated that i didnt want to say something that i would regret later, i just paid it and walked out


Offender: Cullman electric cooperative

Country: USA   State: Alabama   City: Cullman
Address: 1749 eva road ne. cullman al. 35055
Phone: 2567373200

Category: Shops, Products, Services

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