If you have any other choice when choosing to purchase a class ring, I would take it. The customer service here is terrible and the workmanship was shoddy. After returning my son's class ring which had exposed pins, a loose stone and was the wrong size; we waited more than 3 months to be told the new ring was not even being worked on because they couldn't read the order form. Disgusting. I guess when you already have someone's money, you really don't care when you get around to finishing their product...
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