Usacomplaints.com » Shops, Products, Services » Complaint / Review: Footnotesonline.com - Worst customer service. #689078

Complaint / Review
Footnotesonline.com
Worst customer service

I had nothing but trouble with my order; since the very beginning, when during checkout I got an error message.
I called customer service and was told that they would check on the availability of the item that I ordered that cost a substantial amount of money. I never got a call back, but I noticed that my credit card had indeed been charged. I got an email a day later stating that the item was not in stock and that my card had not been charged, when I called customer service again, "Amy" stated that they would research the order and call me back. I even sent a follow up email to customer service, which was also ignored. That was 5 days ago.

Do not buy from this company!!!


Offender: Footnotesonline.com

Country: USA

Category: Shops, Products, Services

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