Herff Jones is a company that supplies graduation supplies to high schools, colleges, etc. Their rings are very expensive and cheap rings easily start at round $300. I bought a ring for about $450 in high school and lost it.
I am trying to get it back, but after six months of being bounced form one customer service representative to another, I was sent an email that I was supposed to print out, send to their home office, along with ninety dollars.
I have a few questions about what will happen after I mail it off, but I cannot contact anyone in customer service. The representatives' voice mailboxes are always full and the one person who I found to talk to is never at her desk. I think for all the money I paid for the ring, I should be able to speak with someone who can help me, not just people who sell the rings.
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