I am writing because I feel that something has to be said. I am sick of dealing with service reps. From different countries that I can not understand and they can not help me. My problem is very simple.
I have been a dish network member for alittle over two years. I just renewed in Dec. Now in Feb. I am tring to end my contract. Here are the reasons that no one at dish cares аbout: 1. A new member pays half of what I pay for service. 2. Dish decided to raise my rates multiple times including a raise in Feb. 3. I am paying 71 dollars a month for 2 recievers for the "Top 120" package. That is insane for TV with 10 decent channels (my opinion).
Now the main reason why I am taking the time to write this is, the early 210 dollar termination fee. I have too remove their equiptment. Package it. Mail it. Pay for the mailing and finally pay a contract termination fee.
My question is for what? I am giving back their equiptment. I took it down myself. They did not even offer someone to do that. I guess I am a dish network service tech now. I have to pay to send it back to them. I paid all my bill on time up until now and still I get treated worse than a new subscriber. WTF.
If they wouldn't raise their rates and gave me the same deal as the new guy we would not even have this issue. The cancallation fee is just a slap in the face. It is like the end bad relationship and the other half doesn't get the message (leave).
I've had to cancel my credit card because I don't know what they might charge me with. I do know that once they get my money it will be impossible to get back. Here I am faced with a decision. Do I pay these people and promote bad behaivor, or do I let them take a stab at my 780 credit score.
What do you think I should do? I know that this is wrong.
P.S. I know that if dish doesn't come to the reality of reason I am going to sing like a song bird. What is the saying, tell one person bad news today, ten will know by tomorrow.
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