I have been a dish network customer for 5 years. I have been noticing that lately I was loosing PPV channels. When I checked the programming guide on the internet I also found out I was not getting all of the channels that I was paying for. I was told that I needed a new Dish 500 dish in order to receive all of the Top 100 channels that I was paying for.
I was also told that since I had the service before the changes were made I was paying for exactly what I was receiving. My monthly bill is the same as someone taking the top 100 package today. I could not understand how they can get away with this.
They will give a free dish system to new customers, but will do nothing to help old customers. I was told I could get a free 500 dish if I upgraded to 150 channels and or enrolled in credit card auto pay. If I didn't want to do this, I could pay $99.95 for a new dish.
This seems to be a rip-off. I am not getting what I paid for and I for one do not want to see Dish Network get away with it.
New customers beware. It's a matter of time before you will have to upgrade to watch your programming
Michael
Toney, Alabama
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