Complaint / Review
JustAnswer
Subscription cancelled after legal question went unanswered

Having subscribed to JustAnswer for many months at $75/month and having asked four questions, I was hardly overusing the service.

I submitted a question about how to answer a question on a disability application. I gave lots of detail and proposed that they offer me information as if I had posed a hypothetical. I submitted the question to two categories of lawyers in JustAnswer and waited.

Both Business Law and Labor Law passed on my question.

Their final response: no apology, no explanation. They just canceled my subscription.

So, if you are looking for the easy answer to a not-too-challenging question, and are willing to pay for it, you have found a hole into which you can poke your money.