Complaint / Review
JustAnswer.com
No Answer Two Days After $28 Deposit, Bait and Switch

I was told that an agent with expertise in IT could answer my computer question for $58.00. When I submitted the question, I was prompted to place a deposit of $28.00. They said that I would receive a reply in an hour.

I submitted the question at about noon on 11/01. It is now 11:00 on 11/3, and there is still no response.

When I explored the website further, I found that they disclosed that their main service was advice in financial planning. I call it bait and switch, and I certainly would not trust any financial advice they might offer.