Complaint / Review
Justanswer.com
Expert answered thoroughly yet unpaid after customer timed out

I have been an expert on JustAnswer and have not been paid for my hard work answering consumers' questions, through the established practice of JustAnswer allowing the question to time out. I have answered questions for one consumer that will go on for hours, and at the end of my answer the customer is allowed by JustAnswer to time out. In the end I don't get paid, but JustAnswer does!

I have answered questions thoroughly and have even been told by the customer that I am right on the money. Then the customer doesn't wish to pay me, so the site recommends that the customer allow the answer to time out. I get zip and JustAnswer gets paid. It is not fair!