Usacomplaints.com » Shops, Products, Services » Complaint / Review: A & E Factory Service - Horrible Customer Service. #650881

Complaint / Review
A & E Factory Service
Horrible Customer Service

The corporation is terrible! I've a-2 year-old Maytag Commercial Machine & Dryer stackable that included our luxurious house residence. The machine began to flow once we employed the bleach dispenser. Whenever you contact Maytag for support they Make Use Of A & E. The very first available visit was 1 1/2 months away, I got it. Subsequently 4 days before the appt. They named to stop and so I rescheduled for 4 following the 1st visit. I quit work early and was house for that 1-5pm screen. I called around 3pm since I'd not noticed from their store plus they explained the technology could be there at 4pm. Well, at 3:30pm they named to inform me the technology couldn't allow it to be and so I was re scheduled for that following day from 8am-10am. The technology did appear 24 hours later and instantly found I required the bleach line changed. I had been pleased that atleast today it appeared I had been finding anywhere. He could not discover the component number in his pc so he named his boss who offered him the part number. He requested it also it was planned to reach advantages in a couple of days. He instantly planned me for 10 nights later to truly have the component place in and recommended me that it'd not be him since he'd be on holiday. Advantages did come a couple of days later having a component however it was not the bleach line. I named A & E to possess them re order the right component to that we got the reaction, somebody may contact you. No body named and when I request a boss one is never available. I'd the amount of the technology that found my house and named him and requested him to look after the issue. Thank God he did, Just Because A&ELIZABETH never called me back. The line ultimately arrived about the Friday before my Mon installment appt but on Friday after awaiting 4 hours they terminated gain and today I've to hold back until Sunday in order for them to come. It's been 30 days and my device isn't fixed. They manage all Maytag, Whirlpool, Kenmore, Sears devices. They're terrible!!! I'd like them to displace the $4 line so when the $144 Amex bill comes due to their support phone I'll not spend it. They do not worry about the client. If you're able to discover a completely independent technician inside your community achieve this!!!


Offender: A & E Factory Service

Country: USA   State: New York   City: White Plains
Site:

Category: Shops, Products, Services

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